Staff Handbooks

A Staff Handbook serves as a vital communication tool that fosters a strong connection between you and your employees.

A Staff Handbook serves as a vital communication tool that fosters a strong connection between you and your employees. Initjames’s comprehensive handbooks play a crucial role in clearly articulating your expectations for your employees while providing insights into what they can anticipate from your company. These handbooks also outline your legal obligations as an employer, ensuring your employees' rights are acknowledged and protected.

With the support of these handbooks, you will have all the necessary guidance to initiate your service, particularly concerning care and support planning and risk assessment. The provided form templates are meticulously designed to encompass all the mandatory standards required in the Fundamental Standards, ensuring that your service operates at the highest levels of compliance and quality.

Domiciliary / Homecare

  • Introduction

    Equality and Diversity Statement

    STAFF HANDBOOK PART 1

    General Terms of Employment

    Remuneration

    Probationary Period

    Holiday Entitlement

    Sickness and Absence

    Returning to Work

    Unacceptable Levels of Absence

    Payment whilst away from Work, Sick, or Injured

    Sickness or Incapacity

    Evidence of Incapacity

    Incapacity Payments

    Bereavement or exceptional leave

    Monitoring and Accountability

    Registration-Social Care Wales

    Training and Development

    Statement of Employment

    Grievance and Disciplinary Matters

    Policies and Procedures

    STAFF HANDBOOK PART 2

    Confidentiality

    Sources of Confidential Information

    Examples of Confidential Information

    Breaches of Confidentiality

    Safeguarding

    ID Badges

    Handling Service Users’ Money

    Acceptance of Gifts

    Statements to Relatives

    Abuse or Harm

    Staff Guidance

    Standard of Dress

    Smoking Policy

    Infection Control

    Pets

    Alcohol and Drugs

    Mobile Phones

    Working with Service Users

    New Staff

    Spot checks

    Recording

    Tasks

    Medication

    Basic Life Support

    Moving and Handling

    Risk Assessments

    Death of a Service User

    Challenging Behaviour

    Whistleblowing

    Complaints and Compliments

Supported Living with Learning Disabilities

  • Introduction

    Equality and Diversity Statement

    STAFF HANDBOOK PART 1

    General Terms of Employment

    Remuneration

    Probationary Period

    Holiday Entitlement

    Sickness and Absence

    Returning to Work

    Unacceptable Levels of Absence

    Payment whilst away from Work, Sick, or Injured

    Sickness or Incapacity

    Evidence of Incapacity

    Incapacity Payments

    Bereavement or exceptional leave

    Monitoring and Accountability

    Registration-Social Care Wales

    Training and Development

    Statement of Employment

    Grievance and Disciplinary Matters

    Policies and Procedures

    STAFF HANDBOOK PART 2

    Confidentiality

    Sources of Confidential Information

    Examples of Confidential Information

    Breaches of Confidentiality

    Safeguarding

    ID Badges

    Handling Service Users’ Money

    Acceptance of Gifts

    Statements to Relatives

    Abuse or Harm

    Staff Guidance

    Standard of Dress

    Smoking Policy

    Infection Control

    Pets

    Alcohol and Drugs

    Mobile Phones

    Working with Service Users

    New Staff

    Spot checks

    Recording

    Tasks

    Medication

    Basic Life Support

    Moving and Handling

    Risk Assessments

    Death of a Service User

    Challenging Behaviour

    Whistleblowing

    Complaints and Compliments

Residential Care Homes

  • Introduction

    Equality and Diversity Statement

    STAFF HANDBOOK PART 1

    General Terms of Employment

    Remuneration

    Probationary Period

    Holiday Entitlement

    Sickness and Absence

    Returning to Work

    Unacceptable Levels of Absence

    Payment whilst away from Work, Sick, or Injured

    Sickness or Incapacity

    Evidence of Incapacity

    Incapacity Payments

    Bereavement or exceptional leave

    Monitoring and Accountability

    Registration-Social Care Wales

    Training and Development

    Statement of Employment

    Grievance and Disciplinary Matters

    Policies and Procedures

    STAFF HANDBOOK PART 2

    Confidentiality

    Sources of Confidential Information

    Examples of Confidential Information

    Breaches of Confidentiality

    Safeguarding

    ID Badges

    Handling Service Users’ Money

    Acceptance of Gifts

    Statements to Relatives

    Abuse or Harm

    Staff Guidance

    Standard of Dress

    Smoking Policy

    Infection Control

    Pets

    Alcohol and Drugs

    Mobile Phones

    Working with Service Users

    New Staff

    Spot checks

    Recording

    Tasks

    Medication

    Basic Life Support

    Moving and Handling

    Risk Assessments

    Death of a Service User

    Challenging Behaviour

    Whistleblowing

    Complaints and Compliments